Returns and Refunds Policy
Thank you for shopping at Neet Wellness! We are committed to ensuring you have a satisfying shopping experience with us. Please read our Returns and Refunds Policy carefully to understand your rights and obligations when returning or requesting a refund for a product purchased from our website, neetwellness.in.
1. Returns
1.1. Eligibility for Returns: We accept returns on products within 30 days from the date of purchase. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as you received it.
1.2. Non-returnable Items: Some items are non-returnable, including but not limited to perishable goods, intimate or sanitary goods, and products categorized as final sale items.
1.3. Return Process:
- To initiate a return, please contact our customer support team at info@neetwellness.in with your order details and reason for return.
- Once your return request is approved, you will receive further instructions on how to proceed with the return shipment.
- Please ensure that the item is securely packaged to prevent damage during transit.
- You will be responsible for the return shipping costs, except in cases where the return is due to our error or a defective product.
1.4. Refunds: Upon receiving and inspecting the returned item, we will notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment within [X] days.
2. Refunds
2.1. Eligibility for Refunds: Refunds are applicable under the following circumstances:
- You received the wrong item.
- The item received is defective or damaged.
- You are unsatisfied with the product quality or it does not meet your expectations.
2.2. Refund Process:
- To request a refund, please contact our customer support team at info@neetwellness.in within 7 days of receiving the product.
- Provide detailed information about the issue along with supporting evidence such as photographs, if applicable.
- Once your refund request is approved, we will provide instructions on returning the item or may arrange for a pickup, depending on the nature of the issue.
- Refunds will be processed within [X] days of receiving the returned item and will be issued to your original method of payment.
3. Contact Us
If you have any questions regarding our Returns and Refunds Policy, please contact us at:
Email: info@neetwellness.in
We strive to address any concerns promptly and ensure your satisfaction with our products and services.
Note: Neet Wellness reserves the right to amend this Returns and Refunds Policy at any time without prior notice. Please review this policy periodically for any updates or changes.
